Security installers

Installation, handover and annual servicing, neatly recorded

Whoever installs alarm systems, cameras or access control works with trust. The customer wants to know what was installed, when, and by whom. And you want the annual servicing not to be forgotten, because that is where your recurring revenue is.

TelMaar keeps a file per installation: the job sheet with what was placed, photos of the setup, the signature at handover and the invoices. Servicing schedules itself yearly. When a fault comes in, the engineer immediately sees what was ever installed.

Your team works in its own language; the customer gets a Dutch or English invoice and job sheet.

How an installation runs at a security company

  1. 1

    Quote with components

    Cameras, sensors, panel and labour on the quote. After approval it becomes a job.

  2. 2

    Installation

    The engineer logs hours and ticks the installed components. Photos of the setup go in the file.

  3. 3

    Handover and instruction

    The customer signs the job sheet, including what was explained about operation.

  4. 4

    Invoice and servicing

    Invoice from the job sheet; the annual service is immediately in the schedule.

  • What is at the customer's

    Per customer you see which components were installed and when. Useful with a fault or an extension.

  • Maintenance contracts

    Annual checks schedule themselves. No customer forgotten, no revenue left behind.

  • Rights per staff member

    Who may see and do what, you set per role. An engineer sees their jobs, not your whole administration.

Frequently asked in this trade

Can I track per customer which equipment is installed?

Yes. A customer's job sheets and invoices sit together; you see exactly what was installed when.

How do I arrange annual servicing?

You set it as a recurring job. TelMaar schedules it again every year and you see on the dashboard what is coming.

Can I limit what an engineer sees in the app?

Yes. Rights go per role: an engineer sees their own jobs and job sheets, no financial overviews.

Does the app also work in Turkish or Arabic?

Yes, in nine languages. The documents the customer receives are in Dutch or English.

Try it with one real job

Thirty days free, all features, and we help you set up the first job from planning to invoice.

Start free

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