Trust Center

A clear overview of how we handle your data. No empty promises, only what we have verified.

What we guarantee

  • Hosting

    The application runs on Vercel. The database, storage and authentication run on Supabase, in the EU region Frankfurt (eu-central-1), on PostgreSQL 17. Your data stays within the EU.

  • Encryption

    Traffic to and from TelMaar runs over HTTPS/TLS. Data is stored encrypted (encryption at rest) by our database provider.

  • Backups

    Our database provider makes automatic backups.

  • Retention

    Data is retained for as long as your account is active, and deleted after termination in accordance with the data processing agreement. More details are in our data processing agreement and privacy statement.

    Data processing agreementPrivacy statement

  • Availability

    We monitor availability with an external monitor via our status endpoint.

Subprocessors

The parties that process data on our behalf, and for what purpose.

NamePurposeRegion
Vercel Inc.HostingEU / VS
Supabase Inc.Database, storage and authenticationEU (Frankfurt, eu-central-1)
ResendTransactional emailEU / VS
Mollie B.V.Payment processing of customer invoices (Mollie)EU (Nederland)
StripeSubscription billing for TelMaar itself (Stripe)EU / VS

ISO 27001

In progress

TelMaar is not yet ISO 27001 certified. We work according to the principles of the standard and are on our way to certification. This is a project in progress, not an achieved certification.

This page describes the current state as verified with our providers. Questions about security or data processing? Get in touch with us.