
The language bridge
Everyone works in their own language. The books stay Dutch.
The language bridge is the heart of TelMaar. Your engineer fills in the job sheet in Polish, Turkish or Arabic. Your administration reads the same work in Dutch, with the right article code, the right VAT rate and the right amount.
Amounts, VAT rates, article codes, units, statuses and statutory fields are locked. They never change because of a translation. What does get translated is the text around them, and you see it before it reaches the customer: check first, send second.
Nine interface languages
Dutch, English, German, French, Spanish, Turkish, Polish, Bulgarian and Arabic, with Arabic right to left.
Locked technical terms
Figures and codes are fixed. A translation does not touch them.
Check and send
Customer communication is ready in the customer's language and only goes out once you approve it.
What the Language Bridge solves that a translated interface does not
An interface in Polish helps the technician, but as soon as he types something about 'zawór' on the work order and the office expects 'kraan', noise arises. Amounts with a comma or a point, VAT rates and article codes from the wholesaler have to stay exactly the same in the administration, regardless of who types them.
The Language Bridge is the layer between what someone sees and what is stored. Everyone works in their own language, and TelMaar keeps amounts, VAT, article codes and statuses in one fixed form. What the technician picks in Polish, the planner sees in Turkish and the accountant in Dutch, without anything being retyped.
How it works on a work order with three languages
The technician picks an article from the list in his language; the code and price behind it are Dutch. He types a free remark in Polish; that stays Polish, marked as free text, and the planner sees a short translation next to it. The customer signs and gets the printout in Dutch.
The office sees one work order, with the same lines, the same amounts and the same VAT, whatever language it was filled in. Reports simply add everything up. So you can work with a team from five countries and still have one administration the accountant accepts without questions.
Frequently asked questions about this feature
Will my customer get an invoice in my engineer's language?
No. Documents follow the customer. A Dutch customer gets a Dutch invoice, even if your engineer works in Polish.
Can a translation change an amount?
No. Amounts, VAT rates and article codes sit outside the translation and are always carried over literally.
Can I lock my own technical terms?
Yes. Your own terms and article names can be locked so they stay literal in every language.
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