Roofers

An emergency on the roof, and the invoice out the same afternoon

A leak does not wait for the schedule. Between planned maintenance the emergency comes in, and the roofer is on the roof an hour later. What happens there must reach the records as fast as it happened: which repair, which material, and what the customer pays.

TelMaar puts the emergency job on the board with the nearest roofer in one tap. On the roof they take photos of the damage and the repair, record hours and material from the van stock, and let the customer sign on the phone. Without coverage it just keeps going. The invoice follows the same afternoon.

Maintenance contracts for flat roofs renew themselves, with the yearly inspection in view well ahead. And because the work hangs on the roof as an object, the next roofer sees exactly what was done last year.

How an emergency job runs for a roofer

  1. 1

    Report comes in

    The leak arrives as a request. The dispatch panel advises who is closest and free; you assign.

  2. 2

    On the roof

    The roofer takes photos of the damage, picks material from the van and records hours. Without coverage too.

  3. 3

    Customer signs

    The repair is on the work order with photos; the customer signs on the screen and gets the order by email.

  4. 4

    Invoice the same afternoon

    The work order becomes the invoice, with call-out charge and material. The payment link is on it; reminders go out by themselves.

  • Emergencies on top

    A contract customer with an SLA or a leak gets priority in the list; you see at once who can go.

  • Photos from the roof

    Damage and repair recorded on the job, so a discussion later is a photo and not a dispute.

  • Van stock

    Roofing membrane, sealant and profiles come off the van on the work order; the restock proposal keeps you supplied.

  • Works without coverage

    On the roof or in the gutter: the app keeps working and sends everything once there is a connection.

  • Maintenance contracts

    Yearly inspections with automatic renewal and the visit flagged well in time.

  • History per roof

    Every roof is an object at the customer; the next roofer sees what was done before.

Frequently asked in this trade

Can I slot an emergency job between planned work?

Yes. You put the request on the board and the dispatch panel shows who is closest and has room. You assign, the roofer sees it immediately.

Does the app work on the roof without coverage?

Yes. Photos, hours and signature are kept locally and sent as soon as the phone has a connection again.

How do I arrange yearly roof inspections?

Record a service contract with automatic renewal. The inspection appears well before the date and is ready as a job to schedule.

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