Version August 2026
Cookie statement
This statement describes which cookies TelMaar places on your device and why. It applies to telmaar.nl and to portal.telmaar.nl.
What we do and do not ask consent for
Cookies that are necessary or functional do not require consent: without them you cannot log in, the site does not remember your language, and the app does not know which business you have open. That follows from article 11.7a of the Dutch Telecommunications Act.
The Google Analytics cookies are different, so for those we do ask. If you say no, nothing is placed on your device and nothing is measured; the site works as usual. You can change your choice at any time by deleting this site's cookies in your browser.
The cookies we place
| Name | Purpose | Retention | Type |
|---|---|---|---|
| sb-*-auth-token | Keeps you signed in and secures your session. | Until you sign out | Strictly necessary |
| sb-*-auth-token-code-verifier | Secures the sign-in step itself, so that a sign-in attempt cannot be completed by someone else. | A few minutes | Strictly necessary |
| sfh-locale | Remembers the language you want to see the site and the app in. | 1 year | Functional |
| sfh-active-company | Remembers which company you have open in the app. | 1 year | Functional |
| sfh-cookiemelding | Remembers that you have seen this cookie notice, so it does not return on every visit. | 1 year | Functional |
| sfh-cookiekeuze | Remembers whether you accepted or refused the analytics cookies. | 1 year | Functional |
| _ga | From Google Analytics. Distinguishes visitors so we can count returning visits. Only present if you accepted. | 2 years | Analytics |
| _ga_* | From Google Analytics. Tracks how long your visit lasts. Only present if you accepted. | 2 years | Analytics |
| _clck | From Microsoft Clarity. Recognises a returning visitor so separate visits can be linked to the same person in heatmaps and recordings. | 1 year | Analytics |
| _clsk | From Microsoft Clarity. Keeps one visit together and links the page views within that visit. | 1 day | Analytics |
Cookies from others
Besides our own cookies we load Google Analytics, and only after you have accepted it. If you pay an invoice by iDEAL, card or another method, you are sent to the environment of Stripe or Mollie. Their cookies and their own statement apply there; we have no influence over that and do not receive those details.
Refusing or deleting cookies
You can delete or block cookies at any time through your browser settings. Bear in mind that signing in will then no longer work, because the session cookie is needed to keep you authenticated. The public pages remain readable.
More information
How we handle personal data is set out in our privacy statement.